Recurring charges
Mark Baxter
via web
Hi,
I have convinced my wife, a swimming instructor, to use snapbill
for her swim school. We merrily entered clients and created charges
which were invoiced and sent. The response has been good but for
the wrong reasons. You see we invoice in advance (on about 28th of
the month for the following month), customers have now queried why
they have outstandings for January when they have actually paid. Is
there a way to have invoices generated late in the month with the
automated description appearing on the invoice to read the
following month?
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Support Staff 2 Posted by jana on 30 Jan, 2012 10:15 AM
Hi Mark,
Great to hear that your have been spreading the SnapBill word, but sorry to hear about the confused responses from customers. I'm sure we can assist you with customizing your invoice dates. I'm going to look into it for you and drop you a tutorial via email explaining how to future date invoice line items.
jana closed this discussion on 10 Feb, 2012 12:50 PM.